VP Member Services Job Description

Position: VP Member Services
Responsible To: President, Chapter Members
Direct Reports: Team Leaders of Member Services, SHRM/Foundation, Volunteer Coordinator

 

FUNCTION
Ensure that existing members are utilizing the association in the most effective way, resulting in satisfaction, retention, and increased involvement; work to achieve an increase in membership for both SAHRA and SHRM.

 RESPONSIBILITIES

  • Direct and support the activities of Team Leaders and members of the following teams: Member Services, SHRM/Foundation, and Volunteer Coordinator. Coordinate their activities to support the chapter's mission.  Recruit members to serve on these committees

  • Respond to requests for information about membership through telephone calls, personal contacts, and correspondence

  • Through administrative staff, notify each applicant in writing of membership status; contact applicants from whom more information is needed to evaluate application

  • Carry out ad hoc assignments of President (e.g., membership promotion, recommendation of membership criteria changes, etc.)

  • Plan prospective member events

  • Obtain quarterly lists of At-Large members (SHRM members who are not members of any chapter) in your area from your SHRM Regional Team.  Use those lists to invite At-Large members to your chapter events

  • Act as a liaison between the Board of Directors and the Team Leaders

  • Attend monthly membership and Board of Directors meetings

  • Participate in the development and implementation of strategic short-term and long-term planning for the chapter

  • Represent the chapter in the Human Resources community

  • Complete other assignments as requested by the President or the Board of Directors

  • Maintain and coordinate social events that are either separate from or in addition to monthly meetings

  • Edit newsletter and provide articles as needed

  • Participate and act as back-up facilitator for new member orientation

  • Orient incoming Vice-President

REQUIREMENTS
Must be a SAHRA member in good standing. Must be a member of SHRM. Ideally, has at least one year experience as a Team Leader. Ability to effectively represent organization to the community at large. Effectively facilitate meetings.  Strong leadership abilities. Ability to effectively influence volunteers. Ability to set strategic direction. Effective communication skills (oral, written and presentation). Ability to attract, coach, develop and mentor volunteers. Ability to create and monitor budgets and reports within established time frames. Must have the ability to make creative solutions within a limited amount of resources. Attend 50% of SAHRA events and 80% of Board Meetings.

TIME COMMITMENT, in addition to Board and Monthly meetings:
Approximately 8 -10 hours a month

Resources Available:

  • SHRM supplies the following resources for Chapter Membership/At-Large Directors
    • At-Large Initiative
    • Auditing Your Chapter Roster
    • Chapter Best Practices
    • Involving Senior HR Professionals
    • SHRM Leaders Guide

And MUCH MORE…available online at http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/default.aspx

 

 

 

Sacramento Area Human Resource Association
950 Glenn Drive, Suite 150
Folsom, CA 95630
Phone: 916-451-9031
Fax: 916-451-9150
E-mail: info@sahra.org